Quality Assurance - Customer Support
Quality Assurance - Customer Support
81
Applications
Coimbatore
Full-Time
Junior: 1 to 3 years
₹ 12K - ₹ 20K (Per Month)
Posted on May 15 2024
Not Accepting Applications
About the Job
Skills
Calls audit
voice process
quality check
giving feedback
Instructing
One to one Audit
Company Overview
Adam&EveInc is a visionary company aiming to enhance humanity and transform businesses with one revolutionary idea. Headquarters in Coimbatore, Tamil Nadu. Visit https://www.adamandeveincorporated.com/
Job Overview
Junior role requiring 1-3 years of experience in Coimbatore. Full-Time position at Adam&EveInc, a BPO with 51-200 employees.
Qualifications and Skills
- Experience in calls audit and voice process
- Ability to conduct quality checks and provide constructive feedback
- Proficient in instructing and coaching team members
- Excellent communication skills
- Attention to detail and analytical mindset
Roles and Responsibilities
- Conduct quality audits on customer support calls
- Ensure adherence to voice process standards
- Perform quality checks on customer interactions
- Provide feedback to customer support agents
- Instruct agents on improving performance
Note : Work from Office only
Salary : 12000 to 20000(Based on performance)
Contact : 9042220388, hr@adamandeveinc.in
About the company
Vision : One revolutionary idea with a greater vision enhance the Humanity and transform their business.
Vision : One revolutionary idea with a greater vision enhance the Humanity and transform their business.
Industry
Business Process Outsourc...
Company Size
51-200 Employees
Headquarter
coimbatore, TamilNadu
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