Call Center Executive

Non Voice – Good Typing + English

Voice – Good English + Hindi

Location - Moti Nagar 

6 days with rotational off

Operational Hours - 10 AM to 7:00 PM 

Shift Hours - 9 hour and 8 hours production

Skillset ::

- Maintaining a positive, empathetic and professional attitude toward customers at all times

 - Responding promptly to customer queries

 - Communicating with customers through various channels

 - Acknowledging and resolving customer complaints

 - Knowing our products inside and out so that you can answer questions

 - Processing orders, applications, and requests

 - Keeping records of customer interactions, transactions, comments and complaints.

 - Communicating and coordinating with colleagues as necessary

 - Providing feedback on the efficiency of the customer service process

 - Ensure customer satisfaction and provide professional customer support