Currently accepting applicants
Aces Global Consulting Pvt Ltd

Call Center Executive

Date Posted : 2nd Jan 2023
37 applicant(s)
Fresher (0 to 1 years)
New Delhi
Rs. 100000 INR -Rs.290000 INR (PA)
Full-Time
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Job Description
English
Typing
Back Office Operations

Non Voice – Good Typing + English


Voice – Good English + Hindi


Location - Moti Nagar 


6 days with rotational off

Operational Hours - 10 AM to 7:00 PM 

Shift Hours - 9 hour and 8 hours production



Skillset ::


- Maintaining a positive, empathetic and professional attitude toward customers at all times

 - Responding promptly to customer queries

 - Communicating with customers through various channels

 - Acknowledging and resolving customer complaints

 - Knowing our products inside and out so that you can answer questions

 - Processing orders, applications, and requests

 - Keeping records of customer interactions, transactions, comments and complaints.

 - Communicating and coordinating with colleagues as necessary

 - Providing feedback on the efficiency of the customer service process

 - Ensure customer satisfaction and provide professional customer support