Job Overview

We are seeking a Junior Last Mile Delivery Executive to join our team in Delhi on a full-time basis. The ideal candidate will have 1 to 3 years of experience in managing delivery operations efficiently. The role involves planning and optimizing delivery routes, coordinating timely deliveries, and ensuring effective tracking of delivery processes.

Qualifications and Skills

• Proficiency in GPS navigation to ensure efficient route selection and timely deliveries.
• Excellent time management skills to schedule deliveries and maximize operational productivity.
• Ability to define Key Result Areas (KRA) ensuring alignment with business goals and performance metrics.
• Route Planning and Optimization (Mandatory skill) to devise efficient delivery strategies minimizing distance, time, and fuel consumption, potentially using automated routing and optimization tools. 
• Delivery Coordination (Mandatory skill) to ensure timely and accurate flow of goods from the source to the destination.
• Strong issue resolution skills to address and mitigate any delivery challenges promptly.
• Cost management by monitoring and controlling last mile delivery costs, including fuel, labor, and other expenses. and enhance overall delivery efficiency.
• Delivery Tracking (Mandatory skill) to accurately monitor the status of packages and maintain records. Tracking the progress of deliveries using logistics software and GPS tracking, providing real-time updates to customers and management. 

Roles and Responsibilities

• Develop and implement comprehensive route plans to ensure efficient delivery processes.
• Coordinate with delivery personnel to guarantee on-time delivery to the respective destinations.
• Track all deliveries meticulously, maintaining accurate records of delivery statuses.
• Resolve any delivery-related issues efficiently to maintain high levels of customer satisfaction.
• Work closely with the logistics team to ensure streamlined delivery operations.
• Monitor delivery costs and identify areas for improvement to enhance overall efficiency.
• Ensure adherence to company policies and procedures in all delivery activities.
• Prepare and present periodic reports on delivery performance and areas for improvement.