Job Title: Customer Care Executive

Industry: Clothing Manufacturing

Employment Type: Full-Time

Location: Wazirpur, Delhi

Salary: ₹18,000 – ₹20,000 per month (based on skills and experience)

Job Summary

We are hiring a Customer Care Executive to assist in handling customer communication for our clothing manufacturing company. This is an entry-level position suitable for freshers or candidates with limited experience who have good communication skills and a professional attitude. The role focuses on resolving customer queries and ensuring a smooth support experience through proper coordination and follow-ups.

Key Responsibilities

Handle customer queries through phone calls, WhatsApp, and email

Provide basic information about products, orders, and delivery status

Assist customers with returns, exchanges, and general support requests

Coordinate with internal teams to resolve customer issues

Maintain records of customer interactions and follow-ups

Ensure polite, clear, and professional communication at all times

Escalate issues to seniors when required

Required Skills & Qualifications

Graduate in any discipline (preferred)

Freshers with good communication skills can apply

Basic computer knowledge

Good verbal and written communication skills in Hindi and English

Ability to handle customer conversations patiently and responsibly

Willingness to learn and follow company processes

Only Delhi-based candidates should apply