Desktop Support Engineer

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Aces Global Consulting Pvt Ltd
Gurgaon , India
Full-Time
Mid-Level: 4 to 6 years
240000 - 275999 (PA)
Posted on May 16 2023

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About the Job

Skills

Windows knowledge
Desktop support Engineer
Ubuntu
Linux
Server Installation
Immediate Joiner
Communication

Profile - Desktop Support Engineer

Location -Gurgaon Sector 32

Budget - 23 K CTC

EXP - 2+ yrs

NP- Immediate Joiner, 15 days


Skills - Windows, Desktop support Engineer, Ubuntu, Linux, Server Installation


Requirements:-


  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals
  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions



Please share your CV on Simran@acesglobal.net or apply here.


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