About the Job

Skills

Job Profile : VISA Manager 

Location Mumbai

Salary 40 to 45 Per month in hand

Qualifications and Education Requirements

• Candidate with relevant experience with a minimum Bachelor's Degree.

Preferred Skills

• Experience between 4 - 8 years
• Good Communication Skills Necessary Visa Processing knowledge of major countries.
• Language skills: Fluency in English and Marathi.
• Interactive skills: Excellent communication and good interpersonal skills.

IT skills

• Geographical knowledge is a must

Responsibilities

• Expected to understand the visa requirement of the client/customer and guide them with proper information.
• Guide and assist them in the documentation process to obtain necessary visas (Tourist)
• Handling client queries over the phone & emails and daily follow-up with the clients. Also helping in filling out the visas and passport forms.
• Document verification and collection of applications for visa processing.
• Coordination with Embassies/Consulates/ Visa Processing Centers.
• Provide necessary updates and coordinate with clients/customers for any missing requirements.
• Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
• Maintain compliance with the standard operating procedures, manuals etc. without deviation in the process.
• Encourage applicants to provide feedback on services provided and their overall experience at the application centres.
• Ensure that the entire process is completed within the mandated turnaround time.