![company logo](/_next/image?url=https%3A%2F%2Fd1qx7guo221nxn.cloudfront.net%2Facesglobal-net%2Flogo_Y_6Cy3O8.png&w=128&q=75)
Dialer Management Specialist
![company logo](/_next/image?url=https%3A%2F%2Fd1qx7guo221nxn.cloudfront.net%2Facesglobal-net%2Flogo_Y_6Cy3O8.png&w=128&q=75)
Dialer Management Specialist16
Applications
16
Applications
About the Job
Skills
Dialer Management Specialist
Experience: 3 + Years
Work Mode: Work from Office
Location: Moti Nagar, Delhi
Budget: 5 to 6.5 LPA
Skillset: 3+ years managing system Asterisk based dialer
Shift & Workdays: 24*7, 5.5 Days / Week
Immediate Joiner or 15 Days Notice
Job Responsibilities:
- Setting up new dialer campaigns/configuring IVR/ Outbound list management on dialer
- Configure and troubleshoot GSM/SIP/PRI interface
- Taking Backup of Asterisk and SIP servers
- Managing and troubleshooting dialer/ IVR /hardware/network/PRI/SIP based issue for dialer.
- Understand and resolve end user issues related to dialer,
Job Requirement:
- Must have experience in BPO/Call center environment in a 24x7x365 client services environment.
- Should have good command over Asterisk CLI and its commands
- Must have had hands-on experience in working and managing Asterisk based dialer platform (Contaque preferred)
- Must have created and managed campaign/IVR/ Trunk (SIP/PRI)/ asterisk level configuration/GSM Gateway
- Must have had hands on experience in managing Linux OS using CLI (rsync, samba, etc.)
- Should have had hands on experience in reviewing logs for troubleshooting
About the company
Company Size
51-200 Employees
Headquarter
Delhi
Other open jobs from Aces Global Consulting Pvt Ltd