ACE Online is the digital education initiative by ACE Engineering Academy, which is Indiaâs leading test preparation platform for competitive examinations. At ACE Online, we are on a mission to help every student achieve their desired learning outcome through recognition, empathy, perseverance and trust.

Thousands of our students have secured Top 10, Top 100 &amp; Top 1000 Ranks in some of Indiaâs toughest engineering competitive examinations consistently since our inception in 1995. 

Taking our legacy forward, today we are also leveraging technology to provide access to quality education for students across India. 

If you are interested in joining our mission reach out to us at careers@ace.online

Job Description: We at ACE Online are looking for a candidate with extensive knowledge and experience with social media customer service, (2) exceptional soft skills for resolving complex contacts and de-escalating critical issues, and (3) superb critical thinking skills to recognize risk to brand/customer appropriately. You will work with stakeholders and business teams to track, identify and report on trending issues for customers. You are also responsible for identifying and signaling outdated or broken videos or content that affect the ability of students learning, allowing Ops and PM to take action. If you enjoy problem-solving, love social media, want to help improve Social media platform and can do this always with a friendly tone, this is the job for you.&nbsp;Basic Qualifications:-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work on customer escalations and recognize risk to Brand/Customer appropriately-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Examine and escalate systemic -&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support stakeholders by identifying and signalling outdated or irrelevant content posted on the channels.-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent verbal and non-verbal communication skills-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Able to work during site hours and extra time upon request-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Detail oriented -Knowledge of English language (written and verbal)-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Motivation to go above and beyond daily work including working directly with Program Managers and Product Managers on outreach projects and report outs.&nbsp;PREFERRED QUALIFICATIONS:-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge &amp; Skills Required for Social Media Customer Service-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge of common social media platforms (Facebook, Twitter, Instagram, YouTube etc).-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience supporting Social Media Customer Service-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;1+ year of relevant customer service experience&nbsp;

JOB DESCRIPTIONWhat you will be doing?·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work alongside with Product Team to design the site architecture in order to improve user engagement and overall experience·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Build the website according to the designed architecture using WordPress and other required technologies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Customize frontend UI elements that deliver unique, delightful user experiences using scalable, efficient solutions·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maximize WordPress security by using tools that go beyond the standard WP toolset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Focus on optimizing a website and blog performance from the front-end and back-end·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work with SEO specialists to optimize the SERP rankings. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Regularly conduct website performance tests and monitor it What do you require?&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good understanding of front-end technologies, including HTML5 CSS3 JavaScript, jQuery·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience designing and developing responsive design websites·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Comfortable working with debugging tools like Firebug, Chrome inspector, etc.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A thorough understanding of CSS changes and their ramifications in order to ensure consistent styling across platforms and browsers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to convert comprehensive layout and wireframes into working HTML pages·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of how to interact with RESTful APIs and formats (JSON, XML).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficient understanding of code versioning tools such as Git, Bitbucket, etc.,·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of PHP back-end development.

Senior Front-End Developer&nbsp; <h3>About ACE Online&nbsp;</h3><h6>ACE Online(formerly known as Deep Learn) is India’s #1 Online Learning Platform for Engineering Competitive Examination. Our engineering test preparation courses are carefully crafted by experienced faculty at ACE Engineering Academy.</h6><h6>Our courses are highly structured and are continuously updated to maintain relevance. Every course give you access to Doubt Clearing Support through Email and Live Sessions to improve your outcomes. We also offer an Online Test Series to help you get prepared for the real tests.</h6><h6>ACE Online(formerly known as Deep Learn) platform is now available on Android. Windows 10 &amp; iOS Apps will be launched soon.</h6><a href="https://ace.online/" rel="noopener noreferrer" target="_blank">https://ace.online/</a> JOB DESCRIPTION&nbsp;We are looking for a Front-End Web Developer who is motivated to combine the art of design with the &nbsp;art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual &nbsp;code that will produce visual elements of the application. &nbsp;RESPONSIBILITIES&nbsp;● Involve in stand-up meetings &amp; brainstorm sessions to discuss the requirements of the project ● Collaborate with Project Manager, Product Owner, and UI/UX Designer to develop applications&nbsp; from scratch&nbsp;● Design and Develop components in Angular (2/4/5/6)&nbsp;&nbsp;● Writing tested and documented JavaScript, HTML, and CSS&nbsp;● Active participation in Code and Design reviews&nbsp;● Collaborating with the Back-end developer in the process of integrating RESTful API’s. ● Integrate 3sdrd party API’s for monitoring and maintenance&nbsp;● Work on bug fixing and improving application performance&nbsp;● Ensuring the high performance and responsiveness of applications on various screen&nbsp; resolutions.&nbsp;● Monitor website performance, watch for traffic drops related to site usability problems and&nbsp; rectify the issues&nbsp;● Proficient understanding of cross-browser compatibility issues and ways to work around them. ● Solve complex problems in a challenging and dynamic environment with logical reasoning ● Keep up-to-date with the latest developments in new technologies and frameworks ● Open to work in a challenging environment.&nbsp;●&nbsp;REQUIREMENTS&nbsp; ● 4+ years of proven experience in Front-End development&nbsp;● Strong mentoring skills to train the junior level developers &nbsp;● Deep expertise of HTML, CSS/SASS and JavaScript&nbsp;&nbsp;● Proficient in Angular (2/4/5/6) or ReactJs● Highly proficient in building Responsive Applications&nbsp;● Proficient understanding of GIT and Agile development practices&nbsp;● Experience with TypeScript supporting Angular development&nbsp;● Hands-on experiences in testing tools like Jasmine and Karma&nbsp;● Bachelor’s / Master’s Degree in Computer Sciences will be an add-on&nbsp;● Experience in E-Learning Domain will be an add-on Bangalore Office Address: House No - 161, 19th Main, 6th Block, Koramangala, Bangalore - 560095&nbsp;

ACE Online

Customer support social Media Associate

Web Designer

Frontend Developer