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Technical Support Engineer

Gandhinagar
Full-Time
Junior: 1 to 3 years
1L - 2.5L (Per Year)
Posted on Dec 12 2022

About the Job

Skills

current ctc

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. 

 

Responsibilities

  • Reproduce customer environment and run tests
  • Manage and address electronic tickets efficiently
  • Liaise between sales team, customer success team, and customers to properly address customer problems
  • Troubleshoot and configure software and hardware


Qualifications

  • 2+ years' of technical support experience
  • Customer service oriented
  • Strong written and verbal and troubleshooting skills

About the company

Accrete InfoSolution Technologies LLP (AITL) is aimed to provide affordable IT solutions with current edge technologies. Technology = Being Always Learner + Being Always Progressive As a nationwide IT solutions provider having 50+ clients, we understand the challenges our clients face. We design and develop customized softwares that drastically improve your work-flow and make it easy to run ...Show More

Company Size

11-50 Employees

Headquarter

Gandhinagar

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