Technical Support Engineer
Technical Support Engineer49
Applications
49
Applications
Gandhinagar
Full-Time
Junior: 1 to 3 years
₹ 1L - ₹ 2.5L (Per Year)
Posted on Dec 12 2022
About the Job
Skills
current ctc
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.
Responsibilities
- Reproduce customer environment and run tests
- Manage and address electronic tickets efficiently
- Liaise between sales team, customer success team, and customers to properly address customer problems
- Troubleshoot and configure software and hardware
Qualifications
- 2+ years' of technical support experience
- Customer service oriented
- Strong written and verbal and troubleshooting skills
About the company
Accrete InfoSolution Technologies LLP (AITL) is aimed to provide affordable IT solutions with current edge technologies.
Technology = Being Always Learner + Being Always Progressive
As a nationwide IT solutions provider having 50+ clients, we understand the challenges our clients face. We design and develop customized softwares that drastically improve your work-flow and make it easy to run ...Show More
Accrete InfoSolution Technologies LLP (AITL) is aimed to provide affordable IT solutions with current edge technologies.
Technology = Being Always Learner + Being Always Progressive
As a nationwide IT solutions provider having 50+ clients, we understand the challenges our clients face. We design and develop customized softwares that drastically improve your work-flow and make it easy to run your business. Accrete InfoSolution is here to co-operate you with IT related productivity solutions, strategic outsourcing and other consulting services for your business.
We as a Team will keep following below mentioned basics:
Success With Responsibility
100% Client Focus
Simplicity, Scalability, Innovation, Customization & Affordability
100% Commitment
Utmost Proficiency & Quality ...Show Less
Company Size
11-50 Employees
Headquarter
Gandhinagar
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