Bangalore
Full-Time
Contract-To-Hire
Junior: 1 to 3 years
2.4L - 3.6L (Per Year)
Posted on May 12 2023

About the Job

Skills

Tech-savvy
Troubleshooting
Computer Science
Infrastructure
Scripting

ROLES AND RESPONSIBILITIES:


• Installation and configuration of Windows based operating systems (Windows 7,8&10) • Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.

• Troubleshooting all types of Hardware and software applications problems.

• Configuring & troubleshooting of Desktop/Laptops for L1 levels & Managing backup and recovery.

• Configuring & troubleshooting of printer, scanner & LAN related issues reported by users

• Installation and configuring of wireless Data Cards in users laptops.

• Exposure in Active Directory user creation & deletion

• Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.

• Troubleshooting hardware, software & networking problems.

• Monitoring of virus issues through Symantec Endpoint Protection antivirus.

• Regular data & mail backup of MS outlook (PST files).

• Password creation & resetting to end users through remote desktop

• Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express

• Remotely resolving application problems and network problems and mail configuration through net meeting, remote desktop sharing

• Resolving tickets with in the SLA which is raised from End User side.

• Maintaining Assets through Asset Management Tool

• Recommend new processes and procedures, equipment and software

• Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003/200


# KINDLY COME WITH A HARD COPY OF YOUR UPDATED RESUME.

About the company

3AG Network Solutions Pvt .Ltd is a leading IT Infrastructure Solution System integrator. We offer software product services, Outsource technical staff and a Facility Management Company. 3AG Network Solutions offers a whole range of IT infrastructure solutions and services to enterprise customers. 3AGNS as a System Integration and Support Services Company has evolved successfully to keep pace wit ...Show More

Industry

IT HARDWARE AND NETWORKIN...

Company Size

11-50 Employees

Headquarter

bangalore

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